FAQ

Privacy, because it matters

Your data is worth stealing, even if you don't think it is. With industry leading technology and infrastructure, we've created a simple platform that uses the strongest encryption algorithms available, ensuring your personal data is safe and secure.

Every 39 seconds, someone falls victim to cybercrime

Your personal information, records, connections, and communications offer more value to criminals than any tangible asset you own. Identity theft, fraud, and ransom can happen to anyone. Overwhelmingly, it's due to human oversight, failure to acknowledge you have data worth taking and much to lose.

Every 39 seconds, someone falls victim to cybercrime

Your personal information, records, connections, and communications offer more value to criminals than any tangible asset you own. Identity theft, fraud, and ransom can happen to anyone. Overwhelmingly, it's due to human oversight, failure to acknowledge you have data worth taking and much to lose.

Apps are driving the mobile phone industry yet few people take the time to scrutinize the provider or set of permissions granting full access to your personal data, which is typically necessary to ensure the app's functionality. Once downloaded, it's impossible to know how your private information and network is being used, shared, monitored, and modified without further notice or consent.

ChatMail Worldwide protects your privacy at all times through state-of-the-art encrypted technology.

ChatMail wholly owns our data center and operates in a democratic country that supports human rights, citizens privacy, encryption laws, and due process.

Exclusive ownership of our servers assures round-the-clock security and control eliminating the risks associated with outsourcing to third-party data centers where maintenance, back-up protocols, and physical access are often unknown.

Our proprietary design guarantees our servers don't store anything beyond username, activation, and expiry date.

Encryption is the process of encoding a message or information in such a way that only authorized parties can access it and those who are not authorized, cannot.

ChatMail provides an integrated end-to-end encrypted messaging protocol. Inspired by the world's leading cryptographers, instant messages are encrypted with ChatMail Advanced Messaging and Parsing Protocol (CAMP), which is unique to ChatMail and encompasses both our PGP and Elliptic Curve Cryptography.

Key Exchange utilizes the Double Ratchet Algorithm which combines the cryptographic ratchet based on the Diffie-Hellman key exchange and a ratchet based on the key derivation function.

ChatMail is the first in our industry to automatically identify both internal and external users. External users default to basic PGP encryption while internal users use Curve25519 with optional fallback to PGP encryption. Internal users receive added features; encrypted voice, pictures and self-destructing messages.

DH Ratchet
Elliptic curve Diffie-Hellman (ECDH) with Curve25519
Message Authentication Codes
HMAC based on SHA256
Symmetric Encryption
AES-256 in Counter Mode (CTR)
Verification
Automatic verification is done with your public identity key
DH Ratchet
Elliptic curve Diffie-Hellman (ECDH) with Curve25519
Message Authentication Codes
HMAC based on SHA256
Symmetric Encryption
AES-256 in Counter Mode (CTR)
Verification
Automatic verification is done with your public identity key

Adding a user to your contact list to start a conversation is a thing of the past.

We have designed an automatic identity verification system to make it simple. No need for complex notaries or sitting down and manually verifying keys.

With multiple encryption algorithms and an easy-to-use interface, our advanced features make for a seamless transition into the world of encrypted communications.

Encrypted Backup & Restore
Only you have the ability to backup or access your data using a private, personal password. A simple one-step process and your contacts or notebook are restored.
Web-Based Administration Portal
Distributors have full access to configure and deploy ChatMail encrypted devices. Our advanced portal gives you access to licensing, account administration, remote wipes, transferring accounts and more.
No Server Storage
ChatMail is the first encrypted PGP email solution to support end-to-end encryption. Our email servers act as a relay for your communications. You no longer need to trust that the server is deleting your sensitive information because ChatMail does not store your sent or received messages.
Parsing Algorithm (PGP)
Our proprietary parsing algorithm transforms the way you look at encrypted PGP emails. Our parsing algorithm strips out all the unnecessary bits of a PGP encrypted email - subject lines, email signatures, etc- and converts them to appear like a chat message.
Transparent KeyStore Access
Unparalleled full control over your encryption keys. You can generate new keys with the click of a button. Key cache has been designed so every 24 hours public keys are automatically fetched to make sure you never have an old public key. Individual key lookups can be updated manually in a matter of seconds.
Group Conversations
ChatMail's custom-designed technology allows for both group chat and anonymous group chat. You can select whether members are allowed to send voice messages, images and/or share contacts. You can also set the group to expire after a certain period of time or set a mandatory message expiry for all communications.